After your payment is verified, it takes 7-12 days to process and ship your order. This does not include weekends or holidays. Please NOTE all our products are made to order, therefor may take sometimes to deliver your order.

The final price is inclusive of tax and duties, however, not all currencies have tax and duties included. Emphes Lifestyle cannot control and is not responsible for any duties or taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions custom agents may delay the delivery of some packages.

If you need to change or cancel your order, please contact us immediately. Once our manufactures processed your order, we will be unable to make any changes. However please contact us we always eble to help you to makes you satisfies.

"Unfulfilled" just means that we successfully received your order! Once your order is shipped, you'll receive a tracking number and your order status will change to "Fulfilled."

"If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at www.Paypal.com" or please contact us for other alternative payment methods.

Any brand-new product can be returned for a full refund within 60 days of delivery. We offer free and easy returns for all domestic and international orders for items placed on mvmt.com. Expedited shipping charges are non-refundable. At the moment, exchanges are not available. Before doing any further please do contact us.

Any new product can be returned for a full refund within 60 days of delivery. We offer free and easy returns for all domestic and international orders for items placed on our website Expedited shipping charges are non-refundable. For warranty claims or parts replacement, please get in touch with us at info@empheslifestyle.com, as the process will be different.

we recommended to contact us first before you start taking action.

To start your return, please locate your order number. Once you have printed your return label, attach the label to your return package. If possible, use the same shipping materials that your order arrived in. Remove any previous labels and securely tape the new shipping label onto your package. Drop off your package at any facility designated by the carrier on your label.

Please note:

Make sure you are only returning item(s) that your return label has listed. Any additional item(s) may not be appropriately processed if no return is requested.
Choose the appropriate reason for return from the dropdown to ensure your return is processed accordingly.
Allow up to 10 business days from the day the item is delivered to our warehouse to be processed. Refunds will be returned to the same form of payment.

Emphes Lifestyle is open for B2B requests! If you would like to become an authorized retailer, purchase in bulk or want to know more about the process, please email info@empheslifestyle.com the following information: Business Name, Address and Country Contact Name, Phone Number and Email Address Be sure to include any additional information you feel is relevant and our team will get back to you soon.

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